Frequently Asked Questions – Updated 11/03/2020

Q. Do you have enough personal protective equipment (PPE) for residents and staff?

A. We have sufficient personal protective equipment at this time. We continue to monitor our supplies.

Q. How are you keeping residents and staff safe?

A.  In addition to visitor restrictions, residents are social distancing, wearing masks when outside of their room. Any small group activities are being monitored. Staff are completing full vital signs daily on our residents. Temperature checks and respiratory assessments are repeated on a later shift.

All staff are being screened before coming into work and are required to wear face masks and eye protection in our communities. We have provided staff with additional face masks to wear while off duty.

We continue to routinely test facility staff according to CMS guidelines.  “Facility Staff” is broadly defined to include employees, consultants, contractors, volunteers, and caregivers who provide care and services to residents on behalf of the facility, and students in the facility’s nurse aide training programs or from affiliated academic institutions.  Our care center is in a level county positivity rate. The requirements outline routine testing depending on our county positivity rate:

  • Low: Monthly testing in counties with less than 5% positivity
  • Medium: Weekly testing in counties with 5-10% positivity
  • High: Bi-weekly testing in counties with greater than 10% positivity

We continue to follow the recommended guidance from the Centers for Disease Control & Prevention (CDC) and Centers for Medicare & Medicaid Services (CMS), and the Minnesota Department of Health (MDH), and take all appropriate measures possible to protect the health and wellness of all who live and work here. We test symptomatic residents and staff as symptoms arise and perform entire-site testing during an outbreak (1 or more positive cases of either a resident or staff in our care center). Should a confirmed case come from any of these tests, we would promptly notify our residents, their families and staff.

Q. What if a resident tests positive?

A. In the event we have a confirmed positive case on our care campus, we would notify all residents, staff, and immediate family contacts. (Please insure we have updated contact information.)

As we monitor the care centers in MN surrounding us who have experienced caring for residents testing positive for Coronavirus and a loss of staff due to the outbreak, we continue to refine our plan to manage an active case in our care center.  In the event your loved one is diagnosed with COVID-19, we must transfer them to a segregated and quarantined unit to properly meet their care needs and protect other residents from further outbreak.  There are many issues to consider related to maintaining the segregated unit but the greatest concern is staffing, both within and outside of the segregated unit.  Our hope is that our staffing would remain constant, but care centers that have experienced an active case, see as much as a 20% loss of their nursing staff due to exposure or requested Leaves of Absence.  For that reason, it may be necessary to transfer the resident who tests positive to a nearby location or affiliate care center that has the necessary equipment and staff needed to care for COVID-19 patients.

In the event we do get a confirmed case in our care center, we are prepared to complete entire site testing. Residents and family will be consulted prior to any testing.

The care center will determine exposure risk and evaluate whether or not to discontinue communal dining and small group activities based off risk. Indoor visits are restricted for 14 days after any positive case of COVID-19 in Residents or Staff.

Q. What if a staff member tests positive?

A. In the event we have a confirmed positive case on our care campus, we would notify all residents, staff, and immediate family contacts. (Please insure we have updated contact information.)

Any staff member that tests positive would not be allowed to return to work for 10 days following the positive test and 72 hours from the last fever without using medications.

In the event we do get a confirmed case in our care center, we are prepared to complete entire site testing. Residents and family will be consulted prior to any testing.

The care center will determine exposure risk and evaluate whether or not to discontinue communal dining and small group activities based off risk. Indoor visits are restricted for 14 days after any positive case of COVID-19 in Residents or Staff.

Q. How can I visit my loved one?

A. Indoor visits are available for counties in the green and yellow positivitiy rate. The care center has gone 14 days since the last confirmed case of COVID-19.

Alternative opportunities for visits by appointment include,

-Virtual visits. — We encourage alternative means of communicating with residents such as phone calls, Facebook, Skype, etc. We have obtained additional equipment to meet the demands of these virtual visits.

-Open or closed window visits with social distancing and the use of PPE.

-Outdoor patio visits with social distancing and Personal Protective Equipment (PPE) as required upon visitor successfully passing the visitor screening. All outdoor visits must be monitored by staff.

Q. Are you testing all residents and staff?

A. We continue to routinely test facility staff according to CMS guidelines.  “Facility Staff” is broadly defined to include employees, consultants, contractors, volunteers, and caregivers who provide care and services to residents on behalf of the facility, and students in the facility’s nurse aide training programs or from affiliated academic institutions.  Our care center is in a level county positivity rate. The requirements outline routine testing depending on our county positivity rate:

  • Low: Monthly testing in counties with less than 5% positivity
  • Medium: Weekly testing in counties with 5-10% positivity
  • High: Bi-weekly testing in counties with greater than 10% positivity

We continue to follow the recommended guidance from the Centers for Disease Control & Prevention (CDC) and Centers for Medicare & Medicaid Services (CMS), and the Minnesota Department of Health (MDH), and take all appropriate measures possible to protect the health and wellness of all who live and work here. We test symptomatic residents and staff as symptoms arise and perform entire-site testing during an outbreak (1 or more positive cases of either a resident or staff in our care center). Should a confirmed case come from any of these tests, we would promptly notify our residents, their families and staff.

Q. Are the salons resuming?

A. The salons are resuming following the guidelines set out by the MDH and CDC. Beauticians will be screened prior to entering the building. They will wear a surgical mask and perform proper hand hygiene before and after contact with a resident. Clients will enter the salon one at a time. They will be required to wear masks throughout the entire appointment. If the care campus is experiencing a COVID-19 outbreak, the care center sill suspend salons services until there are no longer residents testing positive.

Employee Information on COVID-19 – Updated 08/26/2020

Feeling stressed? Worried about COVID-19? Family struggles getting harder? Here’s a free, confidential resource to call for a 20-minute coaching session about coping with the stresses of COVID-19:

Call 612-455-8656

or

email covidsupport@acp-mn.com

This hotline is funded by a LeadingAge MN Foundation grant through the Minnesota Department of Human Services and is being offered through October 2, 2020. No caller information will be shared with our organization or the funder. It’s free, confidential, and convenient!

Covid-19 Plan – Updated 07/15/2020

We at St. Francis Health Services of Morris take caring for your loved ones very seriously.

In response to coronavirus (COVID-19) we have aggressively implemented prevention and preparedness activities in all of our care centers (nursing homes, assisted livings, and group homes).

These interventions are intended to address the risk for our residents and employees from contracting and spreading the COVID-19.  We continue to follow guidelines provided to us by the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS), and our local and state health agencies.

Visitor Restrictions:

  • Indoor person to person visits are not allowed unless considered under the Compassionate Visit criteria.  Alternative opportunities for visits by appointment include,
    • Virtual visits.
    • Open or closed window visits with social distancing.
    • Outdoor patio visits with social distancing and Personal Protective Equipment (PPE) as required upon visitor successfully passing the visitor screening. All outdoor visits must be monitored by staff.
  • Volunteers.  In some cases, volunteers have been specially trained and specifically assigned screening or monitoring duties and have limited access to the care center with PPE use.
  • Non-essential health care providers (HCP).  In some cases, depending on ability to use telehealth methods and certain procedures required, HCP are allowed acces

Other Infection Control Practices:

  • Residents are monitored for signs and symptoms of respiratory infection.
    • Resident(s) presenting with respiratory symptoms consistent with CoVid-19 will be recommended for testing and quarantined while awaiting test results.
    • Dependent on outcomes, point prevalence testing (PPT) of the entire resident population and employees will implemented.
  • Residents are quarantined
    • upon admission,
    • if exposed to individuals with COVID-19 or those with exposure risk,
    • or upon return from medically emergent appointments out of the care center.  Some medically necessary appointments may not require quarantine upon re-entry to the care center.
  • Essential health care providers (HCP), who cannot use telehealth methods for treatment or are providing specific procedures will be allowed access using PPE and using specific ICP.
  • Essential HCP, Compassionate Criteria visits and employee entrance to the building will be limited to one location when possible.
  • Employees/contractors are screened upon entry and actively monitored while in the care center.
    • Any staff or contractor showing respiratory symptoms consistent with CoVid-19 will be asked to be tested and not allowed to enter the building and expected to quarantine at home while waiting for test results.
  • Social distancing is practiced throughout the building.
  • All Staff are required to wear PPE including a surgical masks and eye protection.    Additional PPE is required if a segregated unit is used or outbreak occurs.
  • Residents are required to wear masks while receiving cares or are out of their room, unless medically exempt.
  • All deliveries are left at the care center designated delivery door or in the vestibule where possible.
  • Cleaning protocols are met for COVID-19.

Status of COVID-19 Monitoring:

  • We continue to monitor for updates, changes, and recommendations on a daily basis from all legitimate sources.
  • We have a designated team that is reviewing and updating infection prevention practices and emergency preparedness activities.
  • We are in contact with our local and state health department and emergency preparedness contacts.
  • We will continue to update residents, families, and this website as new information becomes available.